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CRM disruption in marketplace

CRM disruption in marketplace

Is there or isn't there a disruption in the CRM market? It all depends on how advanced your company is deploying and integrating CRM with your business processes. At the CRM Evolution Conference in New York City, I caught up with Michael Fauscette, Group...

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Creating, Visualizing and Executing with CRM

Creating, Visualizing and Executing with CRM

How can and should corporations map the purchasing process to the selling procedure in this kind of a way that both personalizes the customer journey and makes it possible for the product sales organization to scale? At a single conclude of the spectrum,...

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